Terms
One-month trial terms.
Version pondo-legal-2026-10
What the one-month trial is
The Pondo one-month trial is a commercial access period. You use the real, complete Pondo product for the month and then decide whether to subscribe.
Acceptable use
Use only information you are authorised to provide. Do not use Pondo for medical, diagnostic, emergency or highly sensitive information.
Pondo is a learning product. It is not a therapist, a companion, or a source of medical or emergency advice.
Honesty about progress
Pondo is clear about what it knows, what it is still learning about a learner, and when it is not sure yet. Pondo does not fabricate progress.
Commercial boundary
Subscription, billing and entitlement are handled by a separate commercial system. Pondo consumes entitlement only and is not a billing authority.
Full commercial and legal terms are provided before any paid subscription begins.
Changes to the service
Pondo may update the product and this notice to improve the service or to meet legal and operational needs. Material changes to how information is handled are reflected in a new version of the Privacy Notice and Trial Terms.
Governing terms
The complete governing terms for your use of Pondo — including the applicable law and how disputes are handled — are set out in the terms the account owner publishes and are provided before any paid subscription begins. This notice summarises those terms in plain language and does not replace them.
For questions about these terms, contact support@pondo.me.
